Terms and Conditions
1. Introduction
Welcome to Neo Neuf Concept. By accessing our website, placing an order, or using any of our services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please discontinue use of our website and services.
2. Definitions
Company / We / Us / Our refers to Neo Neuf Concept.
User / You refers to any individual accessing our website or purchasing products from us.
Products refers to all clothing items, accessories, and related fashion products offered by Neo Neuf Concept.
3. Eligibility
By using this website, you confirm that you are at least 18 years old, or accessing the website under the supervision and consent of a parent or legal guardian.
4. Account Registration
Certain features of our website may require account creation. You are responsible for maintaining the confidentiality of your account information and for all activities conducted under your account. Neo Neuf Concept is not liable for any loss or damage arising from unauthorized access to your account.
5. Orders & Payment
All orders placed on our website are subject to product availability and payment confirmation.
We reserve the right to:
- Decline or cancel any order
- Correct pricing, description, or product errors
- Limit quantities purchased per customer
Orders will only be processed after successful payment verification. Prices and product availability may change without prior notice.
6. Delivery & Returns
Delivery timelines, fees, and conditions are outlined in our Delivery Policy.
Returns and exchanges are subject to our Returns & Exchange Policy. Items must meet the stated return conditions (including being unworn, unwashed, and in original packaging with tags intact) to qualify.
7. Product Information
We make every effort to ensure product descriptions, sizing details, images, and pricing are accurate. However, slight variations in color or design may occur due to lighting, screen display settings, or production differences. Neo Neuf Concept does not guarantee that all product details will be completely error-free at all times.
8. Intellectual Property
All content on this website including text, images, graphics, logos, designs, and branding elements; is the property of Neo Neuf Concept and is protected under applicable intellectual property laws. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.
9. Limitation of Liability
To the fullest extent permitted by the laws of the Federal Republic of Nigeria, Neo Neuf Concept shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website, products purchased, or reliance on any information provided.
10. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the Federal Republic of Nigeria.
11. Changes to These Terms
Neo Neuf Concept reserves the right to update or modify these Terms and Conditions at any time. Continued use of the website after changes are posted constitutes acceptance of the revised terms.
12. Contact Us
If you have any questions regarding these Terms and Conditions, please contact Neo Neuf Concept through our official communication channels or visit us in Lagos State, Nigeria.